• Contact: +55 54 3282.4258
  • WhatsApp: +55 54 99160.0276

Reservation Policy

  1. Booking 02 or more nights, it is required to pay 50% of the total value of the booking in advance. Booking 01 night, the advance payment represents the total value of the accommodation.
  2. Payment options: cash and major credit cards (Visa, Mastercard, Diners and American Express).
  3. Reference rates and currency of payment: The reference rate is in the Brazilian real (BRL) published in the official web site www.pousadajardimazul.com.br; the currency of payment depends on the ways of payment used in the country of origin and the exchange rate applied by the banks of the cards.
  4. The published rate of the accommodation in Standard Apartment, Deluxe Apartment and Super Deluxe Suite is for two people. In the Standard Family Suites or Deluxe one, rate is for 03 people.
  5. Colonial style breakfast is included in the accommodation.
  6. We do not charge any service fee.
  7. The published values are subject to alteration without prior notice, except for reservations already confirmed.
  8. Special rates for groups (contact us).
  9. Rates and reservations for any other web site outside the official one (www.pousadajardimazul.com) or made by any means of communication or persons not employed by the Blue Garden Inn may be outdated and will not be considered for accepting the reservation.
  10. The non-use of any service or product that integrates the accommodation or a package is a personal choice of the customer and does not give him/her the right to reparations and/or credits.

11. Cancellation Policy:

11.1. Non-refundable rates and promotional rates do not allow cancellation or change of dates.

11.2. The conditions for cancelling the bookings may change depending on the type of the rate chosen by the guest.

11.3. In the case of cancellation, regardless of the reason, the value paid for the confirmation of the reservation only will be refunded if the date of application for the cancellation was at least 15 days before the scheduled date of check-in of the booking in low season and 20 days prior to the other seasons. In this case, the guest also will have the option to keep the credit in money to be used on another date.

11.4. If the customer chooses the return of the money, will be discounted transaction costs (taxes, fees and other).

11.5. If the cancellation request was carried out in a period shorter than the deadlines stipulated above, customer shall not be entitled to a refund of the deposit or credit of the same for future lodges.

11.6. In the event that the client was already stayed at the Posada and opted to leave before the date reserved, regardless of the reason, the Inn has the right to charge all nights hired.

11.7. Cancellation requests must be submitted in writing, via email, to the address contato@pousadajardimazul.com.br


Onde Estamos

  • Rua Atílio Zugno, 255
  • Bosque Sinossera - Canela/RS
  • Pousadas Serra Gaucha
  • TripAdvisor
  • Booking.com
  • Quatro Rodas
  • Expedia

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